What are the basic principles for effective communication, inter-personal and collaborative skills ?

what are the basic principles for effective communication, inter-personal and collaborative skills.What are the basic principles for effective communication, inter-personal and collaborative skills ?in general ?

or a specific job/ company/ industry ?



brief answer

think........AIDA......Verdi's opera



A- attention

I- interest

D - desire

A-action



always pay attention and listen carefully ( if you miss one important word someone says ) it changes the whole complexion of whether/ what/ and how you respond.



show interest in everyone you talk to, or they talk to you.

if fact dont just show it....be interested.everyone has a story to tell.

and then respond, mirroring the fact that you have heard and maybe ask a question or two about, what they have said



desire.....to want to succeed and show it; also there has to be a sort of desire to create a committement between 2 people talking..a complicity..an empathy,

I which is a word you will hear a lot; but few people really understand it.

sympathy is saying sorry

empathy is saying sorry, now what can i do about it.....



action.......there has to be a beginning, middle and end to every communication. Let the other person know you understand and agree ( if there is agreement needed ) that you will do........x/y/z......

and whatever you do........do it.

never ever make a promise you dont keep !

it's a toughie...but say an appointment....never miss any; unless youre dead; if theres a problem.......one little phone call.....convinces the person you care.



if you are talking speech and public speaking.....

quick guide

mark twain.....used to say ( when he wrote his books )

tell them what you are gonna tell them ( start )

tell em, what telling them ( middle )

tell em, what you told them ( end )



also one of the basic of public speaking has nothing to fo with the subject matter, or your knowledge of it.............it is simply presentation !...........sound like / look like you know what you are talking about...........'' speak up...and win a jammy victory ''' !